Office support for trade businesses


Reliable admin support to help tradespeople stay organised, keep jobs running smoothly, and take pressure off evenings and weekends.

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When admin starts taking over


When enquiries, bookings and invoicing start spilling into evenings and weekends, admin becomes a distraction from the work that actually earns money.

For many businesses, this is the point where having reliable office support behind the scenes makes a real difference.

Customer enquiries & bookings

Managing day-to-day communication so nothing slips through the cracks.

Customer enquiries

Booking jobs

Diary management

Admin and paperwork

Keeping your admin organised and up to date

Invoicing

Making Tax Digital support

Payment follow-ups

General admin

Ongoing organisation

Supporting your business as workloads change

Keeping systems organised

Updating records

Ongoing admin support

Automating everyday tasks

Support built from real trade experience

I don’t just support trade businesses - I’ve worked in one.

Working hands-on within a trade business, both on the tools and supporting the business behind the scenes means I understand the day-to-day reality of site work, tight schedules, customer expectations and the admin that often gets pushed into evenings and weekends.

Alongside this, I’ve supported other trade businesses with their admin, organisation and systems - helping them keep jobs running smoothly, stay on top of paperwork, and communicate professionally with customers.

That experience means the support I provide is practical, realistic and designed to fit around how trade businesses actually operate - not how a textbook says they should.

This includes understanding:

  • How site work impacts admin and availability

  • The importance of clear, prompt customer communication

  • Pricing, quoting and invoicing workflows

  • The need for systems that save time, not create extra work

How it works, step by step

Getting started is straightforward and designed to be low-pressure.

  1. Initial chat
    We take time to understand your business, how you work, and where support would help most.

  2. Agree the support
    We agree the level of support that works best for you, based on your workload and priorities.

  3. Setup
    Systems and processes are put in place so everything runs smoothly from day one.

  4. Ongoing support
    Reliable admin support runs behind the scenes, with flexibility to adjust as your business grows.

Support packages to fit your workload

Clear monthly pricing, no surprises

All packages are priced monthly so you know exactly what support you’re getting and what it costs.

Essential Support

From £240 per month

Ideal for sole traders needing help staying organised.

Examples:

  • Managing new customer enquiries

  • Email and message responses

  • Ongoing email account organisation

  • Receipt and purchase uploads for Making Tax Digital

Support level:
Up to 8 hours per month

Weekly Ongoing Support

From £480 per month

For sole traders and small trade businesses needing regular weekly support.

Examples:

  • Everything in Essential Support

  • Brand and logo development for social media and paperwork

  • Booking and diary management

  • Quotation and invoicing delivery, including follow-ups

  • Ongoing weekly admin support using personalised templates

  • Keeping bookings, paperwork and communication organised

  • Flexible hours as workloads change

  • Scheduling social media posts and creating a content plan for you

Support level:
Up to 16 hours per month

Business Support, Plus

From £875 per month

Ideal for businesses ready to improve systems, cashflow and how the business operates day to day.

Examples:

  • Everything in Weekly Ongoing Support

  • Cashflow-related admin support, including invoicing and payment tracking

  • Keeping systems organised and up to date

  • Payment follow-ups

  • Job-by-job finance reviews

  • Communication with suppliers and contractors

  • Collecting contractor hours for payment

  • Customer review support for Google and social media

  • Monthly admin summary providing visibility on business activity

  • Highest priority support level

  • Practical support informed by real, hands-on trade business experience

Support level:

up to 25 hours per month

Advanced support & system setup

£35 per hour

For one-off projects or additional support outside monthly packages.

This can include:

  • Customer relationship manager setup or tidy-ups

  • System organisation or improvements

  • Process setup and admin projects

  • Social media and Google business profile account set ups

    Time is allocated monthly based on agreed priorities. Support focuses on admin, systems and day-to-day business operations.
    Accounting, tax advice and marketing strategy remain with relevant professionals.

Not sure which package is right?

Choose the option that sounds most like your situation:

🧾 Essential Support

If you’re a sole trader or new business and just want to stay organised, keep on top of emails, and stop admin piling up.

📆 Weekly Ongoing Support

If admin is creeping into evenings and weekends and you need regular weekly support to keep things running smoothly.

📈 Business Support, Plus

If you’re growing, juggling invoices, contractors or systems, and want support to steady the business and improve how things run day to day.

Support is always matched to workload and priorities within your monthly hours.

Lets get started